Terms of Service

Last updated: October 26, 2026

What we provide

ExclusiveTrust ("we") provides technical email and domain security services: a free automated DNS scan, written Trust Reports, managed configuration help ("Managed Fix"), and scheduled monitoring ("Trust Monitor"). Reports, change plans and verification results are generated automatically from public DNS and the answers you give in the intake.

What we are not

ExclusiveTrust is not a licensed trust company, bank, fiduciary, law firm, auditor, or insurer. Nothing we provide is legal, financial, or compliance certification. The word "Trust" in our name refers to email and domain trust signals only.

No guarantees

We work to improve your domain's email authentication, but we cannot guarantee inbox placement, deliverability, or that your domain will never be spoofed or attacked. Email providers change their rules independently of us.

Your responsibilities

You confirm you own or are authorized to manage the domains you submit. You are responsible for changes made to your DNS, including changes you make following our instructions. We do not log in to your accounts or change your DNS; you or someone you choose applies every change. Never share passwords or access with us.

The free scan

The free scan reads public DNS records through our server and makes no changes. It is provided as-is and may miss things, such as DKIM selectors outside the common names we check.

Payment, monitoring and cancellation

One-off services are paid in advance. Trust Monitor is billed monthly through Stripe: $29 per domain, or $99 for up to 10 domains. You can cancel anytime by emailing hello@exclusivetrust.com; cancellation takes effect at the end of the current billing period and you will not be billed again. Trust Monitor re-checks public DNS records about once a day and emails you when they change or show a problem. It alerts you; it does not guarantee protection, uninterrupted checks, or that every change or attack will be detected, and it cannot see your provider settings or mail traffic. A free first month offered with the Managed Fix converts to $29/month unless cancelled before it ends. Refunds are covered in our Refund Policy.

Liability

To the extent permitted by law, our total liability for any claim is limited to the amount you paid us for the service in question in the 12 months before the claim.

Who we are

These services are provided by Exclusive Trust ("ExclusiveTrust", "we"). Mailing address: 11199 Lee Hwy, Fairfax, VA 22030, USA. Orders are paid through Stripe and receipts come from Stripe. For anything about an order, contact hello@exclusivetrust.com.

Governing law and disputes

If you have a problem, email us first and we will try to resolve it. Nothing in these terms limits rights you have under consumer protection laws that apply to you.

Changes and contact

We may update these terms and will change the date above when we do. Questions: hello@exclusivetrust.com.